Team

The Team page is where pharmacy owners manage who can access the admin console and what they can do.

Team roles

Role	Access
Owner	Full access including Settings, Team, billing, and all operational areas
Pharmacist	Dashboard, Orders, Messages, Formulary, Prescribers, Patients, Reports
Technician	Dashboard, Orders, Messages, Patients
Provider	Prescriber-linked staff (when applicable)

Click Invite

Open Team and click Invite team member.

Enter email and role

Provide the staff member’s email and select their role. OttoRx sends an invitation to create their account.

Approve pending members

If your pharmacy requires approval, pending invitations appear in a separate tab. Approve or deny each request.

From the active members table you can:

Change role — promote or adjust access (for example, Technician to Pharmacist)
Remove member — revoke admin access immediately

Only owners can access Team and Settings. If you need owner access transferred, contact OttoRx support.

Track invitations that have not been accepted. Copy the invite link to resend manually, or remove stale invitations.