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The Team page is where pharmacy owners manage who can access the admin console and what they can do.

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Team roles

RoleAccess
OwnerFull access including Settings, Team, billing, and all operational areas
PharmacistDashboard, Orders, Messages, Formulary, Prescribers, Patients, Reports
TechnicianDashboard, Orders, Messages, Patients
ProviderPrescriber-linked staff (when applicable)

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Invite a team member

1

Click Invite

Open Team and click Invite team member.
2

Enter email and role

Provide the staff member’s email and select their role. ScriptPad sends an invitation to create their account.
3

Approve pending members

If your pharmacy requires approval, pending invitations appear in a separate tab. Approve or deny each request.

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Manage existing members

From the active members table you can:
  • Change role — promote or adjust access (for example, Technician to Pharmacist)
  • Remove member — revoke admin access immediately
Only owners can access Team and Settings. If you need owner access transferred, contact OttoRx support.

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Pending invitations

Track invitations that have not been accepted. Copy the invite link to resend manually, or remove stale invitations.