My orders

My Orders lists every prescription you have submitted to this pharmacy.

Order list

Each row shows the reference number, patient, submission date, urgency, and current status. Click an order to open its detail page.

Status	What it means
Received	Your pharmacy has the order and is beginning review
Compounding	Your order is being prepared
Ready	Your order is complete — ready for patient pickup or shipment
Shipped	Your order has been shipped or delivered

Statuses update as your pharmacy progresses the order. You do not need to call or fax for status when orders are managed in OttoRx.

The detail page includes:

Reference number and estimated ready date
Line items with strengths, quantities, and directions
Patient information
Delivery status chips for fax and SFTP (when your pharmacy uses automatic delivery)
Activity history

From an existing order, you can use frequent compounds or return to New Prescription to submit a refill or related script for the same patient.