Prerequisites
Before you begin, make sure you have:- An OttoRx ScriptPad account (your pharmacy owner receives an invitation email with a sign-in link)
- A supported web browser (Chrome, Safari, Firefox, or Edge — latest two versions)
- For pharmacy setup: Owner access to your pharmacy tenant
Pharmacy owner: first-time setup
Sign in
Open your pharmacy sign-in URL — typically
https://{your-pharmacy-slug}.ottorx.co/sign-in — and sign in with the credentials from your invitation.See Sign in and access for password reset and subdomain details.Complete pharmacy settings
Go to Settings in the sidebar and review each tab:
- Pharmacy Info — name, address, and contact details
- Branding — upload your logo and set portal colors
- Fulfilment Details — turnaround times and holiday closures
- PMS Connections — optional integrations
- Billing — subscription and payment details
Build your formulary
Open Formulary and add the compounds prescribers can order. Organize items into libraries if you have multiple product lines.Prescribers only see items you publish to your catalog.
Invite your first prescriber
Go to Prescribers and invite a provider by email. They receive a link to create their account and access your branded portal.
Prescriber: submit your first prescription
Accept your invitation
Sign in at your pharmacy’s portal URL (for example,
https://marcroms.ottorx.co/sign-in). Complete account setup from the invitation link your pharmacy sent.Open the prescription builder
Click New Prescription in the top navigation. The builder opens a three-pane workspace: compound categories on the left, your catalog in the center, and patient context plus your Rx cart on the right.
Select compounds and configure
Search or browse your pharmacy’s formulary. Expand a compound to set strength, quantity, directions, and other options. Add items to your cart.
Choose a patient
Select an existing patient or add a new one in the patient context panel. Review allergies — ScriptPad flags potential conflicts with formulary ingredients.